Privacy Policy
Transparency, trust and respect for your information are at the heart of how we do business.
At SwapEarth, a brand of Swapthrough Impex Pvt. Ltd., we respect your privacy and are committed to protecting the personal information you share with us.
This Privacy Policy explains how we collect, use and protect information when you visit our website, submit an enquiry or communicate with us.
By using our website, you acknowledge the practices described in this Privacy Policy.
Information We Collect
We may collect personal and business information that you voluntarily provide through our enquiry forms, email or other communication channels.
This may include:
We may also collect limited technical information automatically through website analytics and similar technologies to understand website usage and improve performance.
How We Use Your Information
Information provided to SwapEarth is used for legitimate business purposes, including:
Google Analytics
We may use Google Analytics to understand how visitors interact with our website and improve its performance.
This may include information such as:
Where required by applicable law, analytics technologies will be used in accordance with applicable consent requirements.
Meta Pixel
Our website may use Meta Pixel or similar technologies to understand visitor interactions and measure the effectiveness of our digital marketing activities.
Where applicable, these technologies may collect information about website visits and interactions in accordance with the relevant platform's policies and applicable privacy requirements.
Cookies
Our website may use cookies and similar technologies to support essential website functions, security, performance and user experience.
Certain cookies may also be used for analytics or marketing purposes where applicable and permitted by law.
You can manage or disable cookies through your browser settings. Some website functionality may be affected if essential cookies are disabled.
Information Sharing
We do not sell or commercially trade your personal information.
We may share information only where reasonably necessary for legitimate business or legal purposes, including:
Where third parties process information on our behalf, we expect them to maintain appropriate safeguards and use the information only for the relevant purpose.
Data Security
We take reasonable technical and organisational measures to protect personal information against unauthorised access, disclosure, alteration, loss or destruction.
However, no method of electronic transmission or storage can be guaranteed to be completely secure.
International Visitors
SwapEarth is based in India and serves business customers across the United States, United Kingdom, European countries and other international markets.
If you contact us from outside India, your information may be processed in India or in other countries where our service providers operate.
Where applicable, we take reasonable steps to ensure that international processing and transfers are handled in accordance with relevant data protection requirements.
Data Retention
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including to:
When information is no longer required, we take reasonable steps to securely delete or dispose of it, subject to applicable legal requirements.
Your Privacy Rights
Depending on your location and the laws applicable to you, you may have the right to:
To exercise an applicable privacy right, please contact us using the details provided below. We may need to verify your identity before processing certain requests.
Third-Party Websites
Our website may contain links to third-party websites, platforms or services for your convenience.
These third parties operate independently and may have their own privacy policies and practices.
SwapEarth is not responsible for the privacy practices, security or content of external websites.
We recommend reviewing the privacy policy of any third-party website before providing personal information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, website functionality, technology or applicable privacy requirements.
Any updates will be published on this page with a revised effective date.
We encourage you to review this Privacy Policy periodically.
Questions about your privacy?
If you have questions about this Privacy Policy or wish to exercise an applicable privacy right, please contact us.